Dallas Power Outage - Storm Damage

Our Dallas location is currently running a backup generator power. At approx. 6:17am CST our Dallas location lost power, and was unable to switch to backup generator power.

This caused about 3 hours of power downtime at the facility. Currently, Oncor shows approx. 20,000 customers without power in the Dallas area, so this does appear to be linked to the tornado / storms in the area.

EVLBOX is validating that all services have returned and are functioning properly. We are happy to issue customers a downtime credit if they would like to submit a ticket.

Update 2:05pm CST: All services are running normally. If any customers are experiencing issues with their service, please contact our support team at https://evlbox.com/support